Business is an ongoing race and competition. Therefore, the true key to success lies in modern IT technologies, which serve as an effective tool to meet the growing needs of consumers and compete with ever-stronger competition.
This fact has been realized by large corporations, as well as small and medium-sized enterprises, and startups. For many years, we have been supporting our clients by implementing solutions that are adequate to their needs and expectations, enabling them to compete effectively and stand out in the market.
KOMA NORD engineers are experts with an average of over 12 years of experience in various IT projects in infrastructure and system areas. Their competencies are confirmed by certificates issued by manufacturers. Our clients benefit from their constantly updated professional knowledge, experience, and assistance.
We offer IT outsourcing for the maintenance of used IT systems - in a proven model of cooperation with us as an external company. We provide professional IT consulting, technical support, and multi-level specialized service tailored to the client's business model. We work in various forms of cooperation - from individual tasks to the comprehensive assumption of full IT support in the organization, ensuring favorable optimization of all personnel costs.
IT CARE AND MAINTENANCE SERVICES
Continuous administration of IT resources, e.g., infrastructure, licenses, performance, server rooms
Temporary replacements
Regular control visits
Remote work
Maintenance
Interventions
Guaranteed repair time, provision of replacement equipment
Resource rental.
SCOPE OF AGREEMENT
Terms and scope - individually adjusted, according to selected areas - tailored to the client's business model.
Duration - fixed or indefinite, depending on jointly planned processes and tasks.
Cost - can be a flat rate cost (monthly, quarterly) or expressed in labor hours and incurred only in case of demand (e.g., in case of technical problems).
BENEFITS
Access to greater resources - collaboration with an experienced IT system integrator guarantees professional support, access to knowledge, and advice on hardware, software, and optimization.
Optimization of the IT system - adapting the IT system to real needs, with the possibility of scaling performance, capacity, and reliability.
Quick elimination of technical issues - assurance of rapid problem resolution in crisis situations, the possibility to define response and repair times.
Reduced company operating costs - the costs associated with the contract are significantly lower than employing staff in-house.
Access to technically up-to-date solutions - faster company development through continuous access to market trends and best practices in IT.
ADDITIONAL SERVICES:
Regular control visits
involve planned, periodic, routine system inspections and contacts with administrators and users.
Interventions. Failures and configurations
activities requiring fast action, of high complexity, carried out by system specialists.
Maintenance
the most labor-intensive, tedious tasks are taken over by KOMA NORD technicians, resulting in financial savings for the client.
Key system and infrastructure service. Continuity of operation
guaranteed equipment repair time from 4 hours to 14 days (depending on needs); in case of repair impossibility, KOMA NORD will provide replacement devices.
Resource rental. Applications and servers
equipment and application rental instead of purchasing by the client - especially accounting and HR applications.
KOMA NORD engineers are experts with an average of over 12 years of experience in various IT projects in infrastructure and system areas. Their competencies are confirmed by certificates issued by manufacturers. Our clients benefit from their constantly updated professional knowledge, experience, and assistance.
