IT Outsourcing – experts with 30 years of experience
For over 30 years we have been supporting companies in building and maintaining IT infrastructure. We provide expert consulting, technical support and multi-level service — tailored to each Client's business model.
KOMA NORD engineers are experts with an average of over 25 years of experience. Our team turnover is just ~2% per year — your IT is handled by the same people, year after year.
INTERESTED IN IT OUTSOURCING?
Contact us — we will respond the same business day.
KOMA NORD engineers are experts with extensive tenure – an average of over 15 years – in delivering a wide range of IT projects across infrastructure and systems domains. Their competencies are confirmed by manufacturer certifications. Our Clients benefit from their continuously updated, expert knowledge, experience and support.
We offer IT outsourcing for the management of existing IT systems – in a proven model of cooperation with us as an external partner. We provide expert IT consulting, technical support and multi-level specialist service tailored to each Client's business model. We work in various forms of cooperation – from individual tasks to comprehensive takeover of full IT operations within an organisation, ensuring favourable optimisation of all staffing costs.
Who is it for
We are looking for companies with real IT infrastructure
We specialise in administering complex environments — not in repairing individual computers.
100–500 employees
Financial sector companies accepted from 70 employees.
Minimum 15 virtual machines
VMware, Hyper-V or hybrid environments.
Extensive infrastructure
HA cluster, redundant environment — not a single server.
Revenue from PLN 1.5 million
Polish companies — not subsidiaries of foreign corporations.
You need an administrator, not a helpdesk
Infrastructure administration and management — not hardware repair.
Don't meet all the criteria? If your company has approx. 100 users, 12 virtual machines and revenue of approx. PLN 1 million — we are still happy to talk. These are guidelines, not hard barriers.
Managed IT services
Comprehensive IT infrastructure administration for your company
ongoing administration of IT resources, e.g. infrastructure, licences, performance, server rooms
temporary staffing cover
inspection visits
remote work
maintenance
interventions
guaranteed repair time and provision of replacement equipment
resource rental.
Contract scope
Tailored to the Client's business model
Terms and scope – agreed individually in accordance with identified areas – adapted to the client's business model.
Duration – fixed or indefinite, depending on jointly planned processes and tasks.
Cost – may be a flat rate (monthly or quarterly) or expressed as an hourly rate, incurred only when needed (e.g. in the event of technical problems).
Benefits
Why companies choose IT outsourcing with KOMA NORD
access to greater resources – working with an experienced IT systems integrator guarantees professional support, access to knowledge and advice on hardware, software and optimisation
IT system optimisation – tailoring the IT system to actual needs, with the ability to freely scale performance, capacity and reliability
rapid elimination of technical problems – assurance of a quick resolution in the event of a crisis, with the ability to define response and repair times
reduced company operating costs – the costs of the contract are significantly lower than employing staff within your own organisation
technically current solutions – faster business development through constant access to trends and “best practice” recommendations in the IT market.
Additional services
Specialist support at every level
Inspection visits. Ongoing supervision
scheduled, periodic, routine system reviews and contact with the administrator and users
Interventions. Failures and configurations
actions requiring high speed and high complexity, carried out by systems specialists
Maintenance
the most labour-intensive, tedious tasks are taken over by KOMA NORD technicians, generating cost savings for the Client
Critical systems and infrastructure service. Business continuity
guaranteed equipment repair time from 4 hours to 14 days (depending on requirements); if repair is not possible, KOMA NORD will provide replacement devices
Resource rental. Applications and servers
renting hardware and applications instead of purchasing them outright – particularly accounting and HR management applications
