Smart Systems

Solutions supporting selected processes in companies and institutions

Smart Systems

A group of business solutions designed to increase the efficiency of companies and public institutions in the areas of communication, resource management, and parking management. Deserving special attention due to the extensive use of advanced artificial intelligence mechanisms and new technologies.

Our offer

VITREO SYSTEM - A Modern Integrated Traffic and Customer Service Management System.

QUEUE MANAGEMENT SYSTEM + MULTIMEDIA INFORMATION

VITREO is an innovative solution for managing the flow and servicing of customers and visitors. The system allows for clear and elegant presentations of building layouts and room schemes within a given institution, with the ability to overlay additional layers on maps as needed, such as 3D walk-through photos, technical installations, devices, and more.

queue management system service

 

In a hospital setting, VITREO creates a coherent ecosystem for efficient communication, significantly impacting the quality of the patient service process.

 

QUEUE MANAGEMENT MODULE provides:

  • Proper management of time, resources, and personnel
  • Configuration of priorities for individual services
  • Clear and up-to-date information for patients
  • Aesthetic graphical visualization of presented information

 

 

COMFORT

 

  • Transparent menu ensuring easy and pleasant operation
  • Elegant and ergonomic info-kiosks made of bactericidal materials to reduce the risk of infections
  • Ability to print a ticket or send a digital ticket to the phone via SMS
  • Information and their display are individually configured from the administrator panel for each collective and in-room display
  • Accessible and user-friendly widget for doctors, enabling simultaneous work with the HIS system and the queue system without switching between browser windows

 

 

INTEGRATION

 

The system can operate independently or based on cooperation/integration with the medical HIS system functioning in the medical facility. Integration allows the use of scheduled visit calendars and direct patient routing to medical offices. This ensures data security, solution stability, eliminates queues - patients are scheduled for a specific time without the risk of losing their place, and the hospital has control over the patient's medical documentation and their routing within the facility.

 

 

SAMPLE OPERATING SCENARIO

 

queue system operating scenario

 

BUILDING MONITORING

 

VISUALIZATION - presenting buildings and room schemes in a clear and elegant manner.

 

NAVIGATION - presenting information for customers to quickly locate rooms, halls, or personnel assigned to a specific location.

 

 

 

WAYFINDER MODULE - Building visualization

 

The application allows for quickly and easily finding a path from point A to point B (e.g., rooms, clinics, laboratories, etc.) on any floor of the building and presenting the user with the way to get there. The path presentation includes animated route on the map, verbal description of the passage through individual sections (e.g., entering the elevator / stairs / exiting the building, etc.).

 

 

 

 

Main features:

  • Switching between building floors
  • Sending navigation tips via SMS
  • Clear presentation of information for customers to quickly locate rooms, halls, or personnel assigned to a specific location
  • Navigation to the destination with route instructions

 

MONITORING/LOCALIZATION MODULE of people and devices

  • Possibility of placing informational layers on the map for various categories of objects
  • The system queries devices in real-time and displays their status on the map
  • Integration of external sensor devices and their visualization on the building layout
  • Integration with radio location systems (RTLS)

Koma Nord Ltd.

ul. Łużycka 2, 81-537 Gdynia, VAT no. 5861029611

Secretary: +48 58 621 11 00

Mobile: +48 605 126 099

Fax: +48 58 621 10 30

 

E-mail:

koma@komanord.pl

serwis@komanord.pl

 

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